Jr. Encompass Admin


Job Title: Junior Encompass Administrator

Job Location: Remote

Compensation: 60-75K (commensurate with experience)

Classification: Exempt

Reports to: VP of Technology 


Princeton Mortgage isn’t like other mortgage companies. We’re defined by our culture, our values, and our objectives. We foster an environment where motivated people can thrive, and we obsess over giving customers what they want. That’s why we’re ranked in the top 1% for customer satisfaction out of 1,000 financial companies. We’re proud to have been named a Top Mortgage Employer in 2019 and 2020 for exceptional workplace culture, and Inc. Magazine even named us one of the fastest-growing companies in 2020.


Our mission is to connect 50,000 people per year with our flagship product—The Effortless Mortgage—by 2028. To accomplish this, we need the right people.



The Junior Encompass Administrator will play an integral role in the overall support of our Encompass Environment. The Junior Encompass Administrator will be responsible for user support, and day to day maintenance and settings in Encompass.



  • Bachelor’s degree or higher in Computer Science or relevant degree is preferred

  • 2+ Years Ellie Mae Encompass administration experience

  • Information technology and/or programing skills

  • In-Depth understanding of the Mortgage industry and loan origination life cycle

  • Proven ability to manage time, meet deadlines and prioritize

  • Strong problem-solving and analytical ability with business process and procedures

  • Strong organization and analytical skills, along with ability to work well under pressure

  • Ability to manage workflow

  • Other duties as assigned



  • Provide day to day user support, troubleshoot and problem solve various day to day Encompass issues.

  • Escalate issues and maintain Encompass tech support cases and communicate Encompass status updates.

  • Maintain Encompass company organization structure which includes user setups, persona, roles, groups, and security settings.

  • Maintain Encompass settings which includes Loan Folders, Alerts, custom print forms, loan templates, Documents, and conditions

  • Add, troubleshoot, and maintain business rules for data entry, trigger rules, milestone rules and automated conditions.

  • Research, analyze, test, and communicate various Encompass releases

  • Document, test, and deploy approved Change Requests and Enhancements

  • Obtain, research, and clarify business requirements for various fixes, enhancement or projects

  • Assist Encompass Administrator as assigned

  • Other Duties as assigned



Encompass Administration Certification is preferred


Princeton Mortgage is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law. This position requires compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and all related regulations. At the time of employment candidate must provide NMLS ID number (SAFE Act registration) and grant Princeton standard background check requirements.