Mortgage processing team lead


Job Location: Ewing, NJ or REMOTE                 

Desired Start Date: Immediate

Is this a place you’d like to work? We’re a team of people on a journey together to make the most out of life and become the best version of ourselves. We’re working for something bigger than ourselves though – we are working for Our Mission – to deliver The Effortless Mortgage. We’re a deliberately developmental organization – an incubator of potential.

Princeton Mortgage seeks to hire a Processing Team Leader to report directly to Processing Manager.


The Processing Team Leader oversees the day to day operations of a team of Loan Processors. The Team Leader will assess work quality of Processing team, balance work amongst team, and work with Loan Originators to successfully and efficiently get loans to clear and close.



Major Responsibilities

  • Work closely with Processors and Originators to ensure loan application and submission process is smooth and efficient. Identify opportunities for efficiencies and implement changes.

  • Communicate with Operations and Senior Leadership on loan pipeline and process. Identify timelines and flow through capacity.

  • Monitors and manages employee time and attendance and vacation requests. Facilitates coverage when an employee is out sick or on vacation.

  • Working with other operations areas (UW, Closing, etc.) – collaboratively solves LP, DU and other technology issues.

  • Provides prompt customer service to both internal and external customers.

  • Assists with processing duties as needed, to include processing loan files, restructuring loans, overflow support, problem solving.

  • Ability to analyze a loan file, determine borrower ratios, qualification and program applicability, analyze credit reports and appraisals.

  • Monitors and manages Processor performance to include pipeline turn times, attendance and punctuality, internal and external customer service.

  • Other job duties as requested by PMC.


Minimum Requirements (including licenses, registrations and certifications)

  • Three to five years of residential mortgage processing experience is required as well as prior supervisory duties.

  • Strong knowledge of Encompass Loan Operating System.

  • Strong knowledge of FNMA, FHLMC, FHA, VA and State Housing lending guidelines and requirements.

  • Ability to work as a team player, maintain a positive attitude, good listening ability.

  • Ability to prioritize and organize work flow, balance capacity.

  • Good attention to detail; ability to handle multiple jobs.

About Princeton





439 Grand Avenue

Ewing, NJ 08628

*The Princeton Promise is subject to applicable lending rules and regulations and is subject to change.

The Effortless Mortgage™